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workplace aggression
Workplace aggression is a specific type of aggression which occurs in the workplace. Workplace aggression can include a wide range of behaviors, ranging from verbal acts (e.g., insulting someone or spreading rumors) to physical attacks (e.g., punching or slapping).
==Definition==
Aggression, in general, is any behavior an individual carries out with the intent to harm another person or group of people. The aggressor must believe that their behavior is harmful to their target, and that the target is be motivated to avoid this behavior. A defining feature of aggression is the intent or motivation to harm. For a behavior to be considered an aggressive act, the individual committing the behavior must intend harm. In other words, if they inflict harm on another without that specific intent, it is not considered aggression.〔
Aggression can occur in a variety of situations. One important domain to understand aggression is in the workplace. Workplace aggression is considered a specific type of counterproductive work behavior (CWB) and is defined as "any act of aggression, physical assault, threatening or coercive behavior that causes physical or emotional harm in a work setting."
Some researchers specify that workplace aggression only includes efforts to harm coworkers, former coworkers, current employers, or past employers.〔 Others include in workplace aggression any behaviors intended to harm another person that are enacted in a workplace.
抄文引用元・出典: フリー百科事典『 ウィキペディア（Wikipedia）』
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